FAQ

I couldn't find answers to my questions on your website. What should I do?


Please feel free to contact us anytime via email, online chat, phone, or social media. We will respond promptly upon receiving your inquiry.

What is your after-sales service policy?


This depends on the specifics of our warranty terms. However, our products are manufactured to exceptional quality standards, ensuring you can “purchase with confidence and use with peace of mind.”

What payment methods does your company accept?


We typically accept T/T and L/C payments. Other payment methods may be negotiated but require our confirmation.

Is it possible to visit your factory?


You are welcome to visit our factory at your convenience. If visiting in person is not feasible, we also offer virtual tours via social media or video conferencing. Please contact us anytime if needed.

What is your typical delivery timeframe?


Delivery takes 20-30 business days. For special circumstances, we can negotiate terms based on vehicle complexity and payment progress.

Can your company customize products based on my specific requirements?


Yes, we possess advanced product design, development, and manufacturing capabilities to provide customized solutions tailored to your exact specifications.

What types of semi-trailers does your company manufacture?


The types of semi-trailers we manufacture include dump trailers (rear-dump and side-dump), powder tank trailers, liquid tank trailers, skeleton trailers, flatbed trailers, sideboard trailers, and box trailers. These products can be supplied as complete vehicles or as CKD kits.

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